🛑 100% RETURN POLICY – STRICT CONDITIONS APPLY 🛑
(Effective Immediately – Strictly Enforced 15-Feb-2025)
At AL-HAMZA ORGANIC, we believe in the purity, effectiveness, and high quality of our products. That’s why we offer a 100% return policy, but ONLY if the customer meets strict verification conditions. This ensures genuine claims only and prevents fraud.
🚫 NO RETURNS – NO REFUNDS (STRICT POLICY) 🚫
1️⃣ RETURNS ONLY UNDER VERIFIED CONDITIONS
✔ If a customer claims the product did not work, they must provide:
- A valid medical report
- A laboratory test certificate
✔ Without proper proof, no return or refund will be processed.
✔ If a genuine issue is found, we will provide expert advice and suggest the best product for their needs.
✔ Fake or unverified claims will be rejected immediately.
2️⃣ NO RETURNS OR EXCHANGES FOR OTHER REASONS
❌ Personal preference, dissatisfaction, or “not liking the product” are not valid reasons for returns.
❌ Once a product is purchased, it CANNOT be exchanged under any circumstances.
3️⃣ NO REFUNDS – ONLY REPLACEMENTS (IF APPLICABLE)
💰 We do not issue refunds under any condition.
✔ If a verified issue is found (based on lab tests and medical reports), we may offer a suitable replacement instead.
4️⃣ STRICT QUALITY CHECKS – NO FALSE CLAIMS ACCEPTED
✔ Our products are lab-tested, scientifically proven, and carefully formulated.
✔ No customer is allowed to challenge the effectiveness of our products without scientific proof.
✔ Fake complaints or false accusations will result in a permanent ban from future purchases.
📦 DAMAGED OR INCORRECT PRODUCT CLAIMS
We ensure strict quality control, but if a customer receives a damaged or incorrect product, they must:
✅ Report the issue within 24 hours of delivery.
✅ Provide a full unboxing video as proof (claims without video will be rejected).
✅ If the claim is valid, we will replace the product (NO refunds).
✅ If the package appears tampered with, DO NOT ACCEPT IT and contact us immediately.
❌ ORDER CANCELLATION POLICY
🔸 Once an order is confirmed and dispatched, it CANNOT be canceled.
🔸 Prepaid orders are strictly non-refundable.
🔴 STRICT ENFORCEMENT 🔴
AL-HAMZA ORGANIC will not tolerate fraud, false claims, or misuse of this policy. Any attempt to manipulate or deceive will result in a permanent ban from future purchases.
📞 For inquiries, contact us at: 0317-3606112
✅ WHY THIS POLICY BUILDS TRUST:
✔ 100% Return – But only under strict medical verification.
✔ No Scams – Customers must provide lab tests and medical reports.
✔ Guaranteed Quality – Our products are scientifically backed and lab-tested.
✔ Fraud Prevention – Fake claims will be strictly rejected.
✔ Best Customer Support – We offer expert advice and the best alternative solutions.
